Kumomi Film offers C-41 color film development, premium film scanning, and develop + scan services for 35mm and 120 film. Each roll is handled with care, and scans are individually processed for accurate color, detail, and consistency.

Place your order online and select Mail-In as your delivery method. After your order is confirmed, you will receive Kumomi Film’s mailing address, packaging instructions, and your order number.

You may purchase postage directly from any shipping carrier you prefer. A tracked shipping service is strongly recommended.

For added convenience, you may purchase the optional “Mail-In Shipping Label — Up to 1 lb” with your order. Choose USPS or UPS during checkout. Kumomi Film will create the label using the shipping origin address you provide and email it to you as a printable PDF within one business day.

The optional label covers one inbound package weighing no more than one pound. It is unavailable for packages over one pound; customers sending larger packages must arrange their own postage.

The label covers shipping from you to Kumomi Film only. Return shipping for processed negatives is selected and charged separately.

Kumomi Film is not responsible for packages until they have been delivered to and physically received by the lab. Mail-in orders are normally completed within 3–7 business days after the package is received and matched to the order. Shipping transit time is not included.

Once your scans are ready, Kumomi Film will send them through WeTransfer using the email address provided with your order. Files are delivered as high-resolution JPEGs and organized by order and roll for easy downloading and archiving. We recommend downloading and backing up your scans as soon as possible.

When placing your order, you can choose to have your negatives shipped back, held for local pickup, or not returned. Shipped negatives are sent to the mailing address provided with your order, and local pickup customers will be notified when their negatives are ready. If you select “Do Not Return Negatives,” Kumomi Film will hold them for 30 days after scan delivery before they may be securely discarded.

For questions about an order, film services, or anything else, email Kumomi Film at info@kumomi-film.com. If you’re contacting us about an existing order, please include your order number so we can help you as quickly as possible.

Scan deliveries sent through WeTransfer are available for 30 days. We recommend downloading your files as soon as you receive them and keeping at least one backup copy for safekeeping.

MAIL-IN ORDERS

Mail-in orders are normally completed within 3–7 business days after the film has been delivered, physically received, and matched to the customer’s order. Shipping transit time is not included.

LOCAL DROP-OFF

Standard local drop-off orders are normally completed within 3–5 business days after drop-off.

SUNDAY + MONDAY SAME-DAY SERVICE — LOCAL DROP-OFF ONLY

Same-day service is available only for eligible local 35mm and 120 C-41 Develop + Scan orders dropped off before 3:00 PM on Sunday or Monday, subject to daily capacity. Mail-in orders are not eligible for same-day service.

Local orders received at or after 3:00 PM, or after same-day capacity has been reached, follow the standard 3–5-business-day turnaround.

You will receive confirmation when your film has been received and another notification when your scans are ready.

Kumomi Film does not automatically provide an envelope or prepaid mailer.

Place your film inside a secure padded mailer or sturdy small box. Protect loose film rolls from movement, moisture, and crushing during transit. Do not mail film in a standard paper envelope without protective packaging.

Include a note inside the package containing your full name and Kumomi Film order number so your film can be matched to your order.

Attach your customer-purchased postage or optional Kumomi Film shipping label securely to the outside of the package. A tracked shipping service is strongly recommended.

Yes. Premium Film Scanning is available for already-developed 35mm and 120 negatives. Select the scanning-only service when placing your order.

Kumomi Film currently offers standard C-41 processing and does not offer push or pull processing.

Kumomi Film currently accepts 35mm and 120 film for supported development and scanning services.

If you have trouble accessing your WeTransfer delivery, contact Kumomi Film at info@kumomi-film.com and include your order number. We’ll help you access your files while the transfer is still available.